📑 Help Center
Welcome to the MelbaTrends Help Center. Find answers to the most common questions about shopping with us.
🛍️ Ordering & Delivery
Q: How do I place an order?
A: Simply browse products, add them to your cart, and proceed to checkout.
Q: How long will delivery take?
A: Standard delivery usually takes 3–7 business days after processing.
Q: Can I track my order?
A: Yes! You can track your order using the tracking number emailed to you after dispatch.
💳 Payments & Security
Q: What payment methods do you accept?
A: We accept Credit/Debit Cards (Visa, MasterCard), PayPal, and Bank Transfer (where available).
Q: Is checkout secure?
A: Absolutely! All transactions are processed through SSL encrypted payment gateways.
🔄 Returns & Refunds
Q: What is your return policy?
A: Returns are accepted within 7 days of delivery if the item is unused and in its original condition.
Q: How long does a refund take?
A: Refunds are processed within 3–5 business days after the returned item is inspected.
Q: Can I exchange a product?
A: Exchanges are possible if the item is defective, damaged, or incorrect.
📜 Policies & Terms
📞 Contact Support
Still need help? We’re here for you!
📧 Email: support@melbatrends.com
📞 Phone: +44 7886673420