📑 Privacy Policy
Last updated: 08 September 2025
At MelbaTrends, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
✅ 1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal details: Name, email address, phone number, billing and shipping address.
- Payment information: Details necessary to process your payments (we do not store card details; transactions are encrypted and processed through secure gateways).
- Order details: Products purchased, order history, and preferences.
- Technical information: IP address, browser type, device type, and browsing activity on our site (via cookies).
✅ 2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our products, services, and website experience.
- Send important updates such as order confirmations, shipping notifications, and policy changes.
- (If you subscribe) Send promotional emails about new products, offers, and trends.
✅ 3. Sharing of Information
We value your trust and do not sell or rent your personal data. Information may be shared only with:
- Payment processors (e.g., PayPal, card providers) for secure transactions.
- Courier and shipping partners to deliver your orders.
- Legal authorities, if required by law.
✅ 4. Cookies & Tracking
Our website uses cookies to:
- Remember your cart and preferences.
- Provide a better browsing experience.
- Analyze site traffic and improve performance.
👉 You can disable cookies in your browser settings, but some features of the site may not function properly.
✅ 5. Data Protection & Security
- All transactions are encrypted with SSL (Secure Socket Layer) technology.
- Access to personal information is restricted to authorized staff only.
- We take reasonable measures to protect your data, but no method of transmission over the internet is 100% secure.
✅ 6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal data.
- Opt out of promotional emails anytime by clicking “Unsubscribe.”
✅ 7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
✅ 8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 support@melbatrends.com
📞 +44 7886673420